annoyance economy

Noun

Gloss: the situation where companies deliberately make products or services inconvenient or frustrating for their customers in order to make more money or gather information about them
Usage: The so-called annoyance economy refers to the web of spam calls, customer service chatbots and impossible-to-cancel subscriptions.
Reference: dictionaryblog.cambridge.org

Sanskrit equivalent

ग्राहकक्लेशीकरणम्